Install HEIC/HEVC codecs

To successfully load HEIF/.heic files, download and install both of the HEIF and HEVC Extensions directly from Microsoft.

HEIF Image Extensions

The HEIF Image Extension enables Windows 10 devices to read and write files that use the High Efficiency Image File (HEIF) format. Such files can have a .heic or .heif file extension.

Images that are stored in HEIF files that have the .heic file extension are compressed using the HEVC format. Such files require the HEVC Video Extensions package to be installed as well. If the HEVC Video Extensions package is not installed, the HEIF Image Extension will not be able to read or write .heic files.

On Windows 10, support for HEIF comes pre-installed on every installation starting with the October 2018 Update.

Download From Microsoft Store

HEVC Video Extensions

Play High Efficiency Video Coding (HEVC) videos in any video app on your Windows 10 device. These extensions are designed to take advantage of hardware capabilities on some newer devices— including those with an Intel 7th Generation Core processor and newer GPU to support 4K and Ultra HD content. For devices that don’t have hardware support for HEVC videos, software support is provided, but the playback experience might vary based on the video resolution and PC performance. These extensions also let you encode HEVC content on devices that don’t have a hardware-based video encoder.

Download From Microsoft Store ($0.99)

Unfortunately, it seems the HEVC Media Extensions app is no longer free. They have started charging a fee for an extension app which likely reflects the cost of licensing the codecs for Microsoft. However, there is an alternative Extensions pack available in the Microsoft Store for free, and one can enable HEIF and HEVC support by installing the free pack as well. This app is also released by Microsoft.

Download From Microsoft Store (free)